Privacy

Welcome to the Kuhl SE web site.

Kuhl SE Primary Notice

Last updated: May 15, 2023

It is our aim through this Kuhl SE (“Notice”) to explain what information we collect about you and why we collect that information. We also want to make sure you understand how we use and share your information and the choices available to you. Our goal is to earn and keep your trust as you visit websites and applications about our products.

This Notice describes how we treat personal and corporate information on websites (“sites”), mobile or social media applications (“apps”), and any other services where we include an authorized link or reference to this Notice (together, the “Services”). This Notice does not describe our practices on sites or apps where it is not referenced.

Your use of our apps and sites indicates you agree to our collection, use, and sharing of your information as set forth in this Notice.

We collect identifiers and contact information. For example, we may collect your name and street address if you register on our site or apps. We may also collect your phone number or email address. We also collect online identifiers. For example, if you engage with us through a social media site, we may collect your social media user identifier.

We collect information you submit or otherwise provide or authorize us to collect. We collect the information you post in a public space on our site. We also collect any other information you may provide to us or authorize us to conduct business.

We collect demographic information. We may collect information such as contact information, your location, and your zip code.

We collect internet and electronic network activity information, such as device and usage information. We may collect information about the browser you are using, and we may look at what site you came from, or what site you visit when you leave us. We may also collect information about your operating system, Internet Service Provider (ISP) information and IP addresses and other device identifiers, such as mobile device identifiers. In addition, we may collect information about your use of our Services, including through use of tracking technologies such as cookies, pixel tags, and similar technologies.

We collect geolocation information. Using technologies such as GPS or Wi-Fi, we may collect information about your location. For example, if you use our mobile apps, we may access your device’s location information to provide you location-enabled features.

We collect information directly from you. We collect information from you when you:

• Enter an order with us.
• Register on one of our sites or apps.
• Sign up for our email newsletters and other notifications.
• Fill out a survey.
• Contact us.

We collect information from you passively. We use tracking tools like browser cookies and mobile device IDs. We do this on our websites, in emails that we send to you, and in media advertising. We may also collect information about you from our mobile apps.

We may use information to help us effectively provide you products and services. We use your information to respond to your questions or enable you to participate in our programs. Another example is that we may use your information to process your registration with sites and apps. We may use your friends’ email addresses to send them information you requested we send them.

We may use information to improve our products and services. One of our goals is that you have a positive experience with our sites, apps, and products. Therefore, we may use your information to improve your experience with our sites, apps, and products. We might use your information to personalize your experience with us. We may use information you provide or that third-party partners give us to personalize your experience.

We may use information for security purposes. We may use your information to help protect you, our sites and apps, our company and our customers.

We may use information for marketing purposes. For example, we might send you information about products, offers, features, or updates. We might also use your information to serve you ads about products and offers. We may provide you with information through email or push notification.

We may use information to get feedback from you about how we’re doing and for othertransactional purposes. We may contact you about this Notice or the Terms of Use posted to the sites or apps you are using.We may use information as the law allows us or as we may notify you.

We may share information within Kuhl SE. This includes current and future Kuhl SE subsidiaries, affiliates, and joint venture partners.

We may share information with third-party vendors. We may share information with companies who serve as our vendors or third parties who perform services on our behalf. They may help us deliver products or services to you. For example, we may share information with companies who operate our sites and apps or who run our promotions.

We will share information if we think we must in order to comply with the law or to protect our company. For example, we will share information to respond to a court order or subpoena. We may share information if a government agency or investigatory body requests it. This includes Canadian, United States and law enforcement or regulatory authorities. We may also share information if we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may include your information as part of that transaction.

You can opt out of email marketing. To stop receiving promotional emails from us, follow the instructions in any promotional email message you get from us. If you opt out of getting marketing email messages, you may continue to receive non-marketing email messages from us where permitted by law.

You can control tools on your mobile devices. For example, you can turn off the GPS locator or push notifications on your phone. To modify the push notifications you get from our app, you can alter your preferences in your profile.

You may have other choices under applicable national, provincial or state laws. Depending on where you live, you may have certain additional rights, as described below. We only honour these rights where required by law.

• You may have a right to request to confirm whether or not we process your personal information as well as to access and receive a copy of the specific personal information we have collected about you in a portable format.
• You may have a right to request deletion of your personal information.
• You may have a right to request correction of any inaccurate personal information we hold about you.
• In some circumstances, you may have the right to opt out of automated decision-making, such as where it produces legal or other significant effects.
• You have a right not to receive discriminatory treatment for exercising any of your rights described under this section.

These additional rights are subject to exceptions under applicable laws. For example, we may not be able to honour certain rights requests without taking steps to verify your identity.

If you would like to exercise these rights under applicable state privacy laws, you or your authorized agent have two options for doing so:

• Call Us: You may call us at our toll-free number, 1-888-552-5181, ext 101; or
• Submit Through Our Portal: You may submit your request through our secure web portal
• We may verify your request by asking you to provide information to confirm your identity. This information may vary depending on your relationship with us. If you are a customer in a jurisdiction that recognizes the ability to use an authorized agent and wish to contact us through an authorized agent, we may request evidence that you have provided such agent with power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf.

If you are in a jurisdiction that recognizes your ability to appeal a decision we have made in connection with your attempt to assert a right under applicable laws, you may submit a request.

Please provide the location that you are writing from, accompanied with information you may have regarding the matter you are appealing. If your jurisdiction allows you to file a complaint with the jurisdictions Attorney General’s Office regarding any concerns with the result of your appeal request, you may do so by using their online properties.

We do not sell information.

Security measures

We use various technical and organizational mechanisms to secure our websites and apps. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be perfectly secure.

Our services are intended for a North American audience

If you are outside of the North America, please visit the site designated for you. If you live outside of the North America and choose to use this site or app, you understand that it is at your own risk. You also understand that your information will be sent to and stored in the Canada. Canada may not afford the same level of protection as laws in your own country.

We may update this notice

From time to time, we may change this Notice. When we do, we will notify you of any material changes as required by law. This may include posting an updated copy here and updating the “Last Updated” date. Please check this Notice periodically for updates.